Help Centre

Other

• Where can I find my transaction history and track my transactions?
• How is the rent for a listing calculated?
• As a host, how and when do I get paid?
• Pre-payment: how does it work on Roomlala ?
• How does reservation work on Roomlala ?
• How do I pay my rent online using the rent payment schedule?
• Booking statuses
• What is 3D Secure? 🔑
• How do I enter my banking information?
• I am a host, how can I know if my reservation is confirmed?
• My tenant paid their rent after the due date: when will I be paid?
• What is instant reservation on Roomlala ?
• How does multi-instalment payment work?
• How does the security deposit managed by Roomlala work?
• Tenant refunds
• Income tax declaration and tax certificate
• How to declare your income in France in 2025?
• Modification of service fees for guests
• Paying in installments: how does the payment schedule work?