My tenant paid their rent after the due date: when will I be paid?

Rent payment for rentals of more than 45 days

For rentals of more than 45 days , your tenant has until the due date to pay their rent online.

If this date has passed, he can still pay his rent from the payment schedule on Roomlala.

The difference is simple: he will no longer receive automatic reminders for this payment, but will continue to receive rent calls and reminders for subsequent due dates.

When will you get paid? 💸

• If the tenant pays within 48 hours of the due date , the transfer is made 48 hours after the due date .
• If payment is made more than 48 hours after the due date , you will receive the transfer as soon as payment is received .

Track the status of the transfer

A confirmation email is sent to you as soon as Roomlala makes the transfer.

You can track its progress from your personal space, under "Profile" then "Transactions" .

💡 If you own multiple properties with due dates on the same day, you will receive one transfer per property .

Conditions for receiving your transfer

Before making any payment, please check that the following information is complete:

• Your banking information is in your Roomlala profile (under "Banking Information").
• Your identity verified online.
• Your complete tax information .

Transfer processing time

As soon as Roomlala makes the transfer, it appears immediately in your bank account.

Roomlala transfers are instant transfers 🙂

In rare cases (weekends, public holidays or bank closures), the transfer may appear the next day or the day after .

Important to know

Roomlala provides a secure payment system allowing the tenant to pay their rent online and the host to receive the transfer as soon as the payment is validated.

⚠️ Roomlala cannot be held responsible for unpaid rents , unless the rent guarantee was activated when your listing was created and the tenant met the required conditions.