Help Centre

Other

• How does multi-instalment payment work?
• How does a booking work? (for guests)
• What happens if I cancel? (for the guest)
• What happens in case of a cancellation? (for the host)
• When can I contact the host freely?
• How can I get the tenant's contact information?
• How does the security deposit managed by Roomlala work?
• Tenant refunds
• How do reviews work?
• What happens in the event of an early departure?
• Modification of service fees for guests
• What should I do if I haven't heard back from the other party?
• Paying in installments: how does the payment schedule work?