How are attention points managed in the personal area menus?

Have you noticed a small red circle with an exclamation mark (!) next to certain menus in your personal space? No worries: these indicators are there to guide you. They simply signal that an action on your part is expected to complete your profile, finalize a listing, or respond to an ongoing request.

Here's what each warning means and how to make it disappear.

On the Dashboard

The "Dashboard" menu displays an exclamation mark as soon as at least one action is pending somewhere in your personal space. It's a global indicator that groups several situations:

  • Your profile is not sufficiently complete
  • You haven't added a profile photo
  • Your identity or phone number is not verified
  • One of your listings is incomplete
  • A listing requires a municipal registration number
  • You have a review pending completion
  • A rental request is awaiting your response

In short, as long as an exclamation mark is visible elsewhere in your personal space, it will also appear on the Dashboard. It's your main reminder that something needs your attention.

In the "My Account" menu

An exclamation mark appears on the "My Account" tab as long as one of the following sections is not fully completed.

Profile

Your profile is considered complete when all of these details are provided:

  • First and last name
  • Gender
  • Year of birth
  • Address
  • Time zone
  • Interests
  • Personality traits
  • Languages spoken

Go to the "Profile" section of your account to complete the missing fields.

Photo

If you haven't yet added a profile photo, a warning appears on the "My Account" menu as well as on the "Photo" section. Adding a photo reassures other members and increases your chances of receiving responses.

Trust

The "Trust" section displays an exclamation mark if one of these verifications has not yet been performed:

  • Identity verification
  • Mobile phone number verification

These verifications strengthen trust among Roomlala community members.

Payout

A warning appears if your payout information is not provided or is invalid. This information is essential to receive your payments if you are a host.

In the host area

The "Host area" tab displays an exclamation mark when at least one of the following situations occurs.

Incomplete listings

If one of your listings is incomplete, a warning appears on both the main tab and the "My listings" section. A listing may be considered incomplete if it's missing:

  • The description (property features or house rules)
  • Information about the neighbourhood (nearby amenities)
  • The size of the accommodation
  • Amenities
  • Photos
  • Video
  • An updated calendar

Completing your listings improves their visibility and inspires confidence in potential tenants.

Municipal declaration

For certain listings located in France, regulations require you to register your accommodation with your local municipality. If this step has not yet been completed, a warning will remind you.

Taxation

If you are subject to tax obligations related to renting, an exclamation mark appears in the "Taxation" section as long as your tax information is not complete.

Reviews to write

After a rental, you may be invited to leave a review for your tenant. As long as this review has not been written, a warning appears in the "Reviews" section.

In the tenant area

The "Tenant area" tab displays an exclamation mark in only one case: you have a review pending completion. After a stay, you are invited to rate your host and the accommodation. Go to the "Reviews" section to share your experience.

How to make these warnings disappear?

It's simple: just complete the requested action. As soon as the missing information is provided or the pending action is completed, the exclamation mark automatically disappears.

To summarize, here are the possible actions:

  • Complete your profile (personal information, photo, verifications)
  • Provide your payout information
  • Finalize your listings (description, photos, calendar, etc.)
  • Complete your tax or declaration obligations if applicable
  • Write pending reviews after a rental

If a warning persists even though you believe you've completed everything, don't hesitate to contact our customer service who can assist you.

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