How do ratings work for a hosting provider ⭐️?

Publish and manage your tenant reviews 🏡

As a host on Roomlala , you can leave a review on your guest's profile after their departure. These reviews strengthen trust among community members. It's simple and very helpful for everyone.

📝 Where can I find my assessments?

Go to your Personal Area , Hosting Area tab, then to the Ratings section. You will find there:
- Your received ratings
- Your submitted reviews
- Your pending ratings

💡 Tip: Remember to leave a review after each departure. This helps future hosts and renters, and fosters a relationship of trust for the entire community.

💬 Respond to a review

You can respond to the review left by your tenant:
- Click on the Reply button to the right of the notice.
- Write a short and clear answer (limited number of characters).

⚠️ Deleting or modifying a review

Roomlala is not the author of the published reviews. A review can only be modified by its author , i.e., by your tenant. If a review contains offensive, defamatory, or discriminatory remarks , Roomlala may decide to remove it.