How do I edit my profile?

Looking to update your personal information on Roomlala? It’s quick and easy. Here is where to find each setting and how to edit it.

Accessing your profile

Log in to your account, open your personal space, and then go to the Profile section. Everything is managed from the left-hand menu, where each section groups a specific type of information.

What you can edit

Several sections allow you to keep your account up to date:

• Profile: your title, first name, last name, birth year, address, languages spoken, as well as your email address and password.
• Photo: add or change your profile picture to make your account more welcoming and trustworthy.
• Verifications: have your email, mobile phone, and identity verified by uploading a piece of ID. Your number is only shared when a booking is confirmed, and your identity documents remain confidential.
• Banking details: enter your bank account information to receive your rent payments by wire transfer. This information is confidential and secure.
• Settings: manage your email and SMS notifications, newsletters, Roomlala special offers, as well as your billing information.

Changing your first or last name

As long as your identity has not been verified, you can freely edit your first name and last name from the Profile section.

Once your identity is verified, these two fields are locked and the message “Identity verified - modification not possible” is displayed. This is normal: your first name and last name must match your ID exactly.

Why this rule? On Roomlala, hosts and tenants build trust before they even meet. Ensuring that every name corresponds to a real and verified identity protects the entire community against fake identities and fraud. This allows everyone to book or host with complete peace of mind.

Need to correct an error (typo, change of civil status)? Contact our team through the Support section: we will be able to update this information for you.

Saving your changes

Good news: your changes are saved automatically as soon as you leave a field. There is no button to click to confirm.

Why complete your profile?

A complete and verified profile inspires more trust in other members. The more detailed your profile, the higher your trust score, which improves your chances of receiving booking requests or positive replies.

Rest assured: your contact details are never shared with other members without your consent.

Have a question? Our team is at your disposal in the Support section.