What is the response time of hosting providers? ⏱️

Hosting provider response time

When you make a reservation request , the host has 48 hours to respond on Roomlala.

After this period, we consider that the hosting provider is probably unavailable or unresponsive.
In this case, we advise you to focus on other listings to increase your chances of finding accommodation quickly.

Automatic reminders from hosting providers

As long as the hosting provider has not responded to your request, Roomlala automatically sends them a follow-up email every day .

If a host remains unresponsive after 3 reservation requests , their listing is temporarily deactivated until they become active again on the platform.

💡 Our goal is to help you find accommodation more easily, with available and responsive hosts.