As a tenant, what are the benefits of the Premium Pass?

Are you looking for accommodation and wondering what the Premium Pass actually offers you? Here are its benefits for tenants.

Exchange contact details freely

Without a Premium Pass, you can only communicate via the Roomlala messaging system. With the Pass, you unlock the ability to share contact details with hosts: email, phone, and organizing a visit or a meeting. You save time and increase your chances of finding the right home.

No more service fees

When booking online, service fees normally apply to the amount you pay: 20% on the first installment, then 2% on subsequent installments. With the Premium Pass, these fees are completely eliminated: you book without paying any service fees.

The savings are most visible on the first installment, as that is where the majority of the fees are concentrated.

Increase your chances

The Premium Pass boosts your profile: you can get up to 10 times more responses to your rental inquiries. Your messages are better highlighted to hosts.

Priority customer service

As a Premium member, your requests to our team are treated as a priority. You receive faster support at every stage of your search.

Standard or Premium: the difference

• Standard member: exchange only via the Roomlala messaging system, and service fees to be paid on bookings.
• Premium member: contact sharing unlocked, service fees eliminated, boosted visibility, and priority support.

How to subscribe

Go to your personal space, in the Premium Pass section. The Pass is available for 1 or 12 months, with the price clearly displayed before payment. If you have a promotional code, you can apply it directly on this page.

Have a question about the Premium Pass? Our team is here to help via the Contact section.