As a tenant, what are the benefits of the Premium Pass?
Updated on 06/04/2026
Are you looking for accommodation and wondering what the Premium Pass can do for you? Here are its benefits for tenants.
Freely exchange contact details
Without the Premium Pass, you can only communicate via Roomlala messaging. With the Pass, you can unlock the exchange of contact details with hosts: email, phone number, and the ability to organize a viewing or meeting. You save time and increase your chances of finding the right place to live.
No more service fees
When booking online, service fees are usually applied to the amount you pay. With the Premium Pass, these fees are completely removed: you book without paying any service fees.
Multiply your chances
The Premium Pass boosts your profile: you can get up to 10 times more responses to your rental requests. Your messages are highlighted more effectively to hosts.
Priority customer service
As a Premium member, your requests to our team are treated as a priority. You receive faster support at every stage of your search.
Standard or Premium: the difference
- Standard member: exchange only via Roomlala messaging, and service fees to pay on bookings.
- Premium member: contact details exchange unlocked, service fees removed, boosted visibility, and priority support.
How to subscribe
Go to your personal space, in the Premium Pass section. The Pass is valid for 12 months, with the price clearly displayed before payment. If you have a promotional code, you can apply it directly on this page.
Have a question about the Premium Pass? Our team is here to help in the Contact section.