Rent and book with peace of mind

Every booking on Roomlala is protected by comprehensive insurance, at no extra cost

Because trust is at the heart of every stay, Roomlala includes insurance with every online booking. Whether you are a host or a guest, you are protected.

500 000 €
Tenant liability
Coverage for the financial consequences of your liability in the event of fire, explosion, water damage, or freezing in the rented accommodation.
450 000 €
Recourse for neighbors and third parties
In the event of an incident affecting neighbouring properties or third parties, you are also protected.
4 000 €
Property damage
Coverage for accidental property damage to furniture and household equipment, with a deductible of only $75.
Automatically included in every booking

You don't need to do anything. Insurance is automatically activated as soon as your booking is confirmed online on Roomlala. It covers the entire duration of your stay, from the first day to the last.

Covered events

Fire
Explosion
Water damage
Freezing

All housing types covered

Apartment, house, room, shared housing, guest room, trailer, or mobile home: all types of accommodation offered on Roomlala are eligible for our insurance.

What is not covered

Exclusions include intentionally caused damage, willful damage (including cigarette burns), damage resulting from undeclared natural disasters, damage of nuclear origin, theft or disappearance of property, cleaning fees, and appliance breakdowns.

How do I get compensated?

In the event of an incident, please contact our Customer Service as soon as possible. We will guide you step-by-step through the claims process with our insurance partner, Groupama.